Scheduled Maintenance
March 5, 2021 2:04PM PSTScheduled - Infrastructure and security updates. No messages will be lost.March 27, 2021 11:00PM PDTActive - Scheduled maintenance is starting.March 27, 2021 11:30PM...
View ArticleDatabase Upgrade
July 31, 2021 10:38PM PDTScheduled - Regularly scheduled system upgrade. No messages will be lost during downtime.July 31, 2021 11:04PM PDTActive - Database upgrade in progress.July 31, 2021 11:37PM...
View ArticleCampaign Registry, Service Interuption
October 1, 2021 8:22AM PDTInvestigating - Please, make sure you have your information filled out for The Campaign Registry.Messages for some Textline customers are being blocked at the Carrier and...
View ArticleMessaging Service Providers Down
December 17, 2021 8:08AM PSTInvestigating - One of our primary messaging carriers experienced a major service interruption. Twilio was encountering "Latency and Timeout Errors with Twilio Rest API...
View ArticleIntermittent Issues
August 31, 2022 12:00PM PDTInvestigating - One of our providers is possibly experiencing an issue causing intermittent application issues for Textline. We are currently investigating the problem.August...
View ArticleTextline application interruption
October 31, 2022 6:04AM PDTIdentified - We have investigated reports of Textline not responding. We have identified the issue and are working on recovering the application.October 31, 2022 8:09AM...
View ArticleMessaging Provider Issue
March 8, 2023 9:57AM PSTMonitoring - Textline is monitoring an issue one (or more) of our service providers is experiencing. The issue is not with Textline, but a downstream carrier.March 8, 2023...
View ArticleMinor Database Update
June 13, 2023 10:26AM PDTScheduled - Textline will be performing a minor database update at 11:59 PM PT on 6/15/23. The site is estimated to be unavailable for 120 seconds. No messages will be lost...
View ArticleIssue acquiring new Toll Free Numbers
September 12, 2023 9:58AM PDTIdentified - Our carrier is having issues acquiring new Toll-Free Numbers. This affects new sign-ups as and anyone wanting to add a new toll-free department.September 14,...
View ArticleDelivery Failures to Verizon and AT&T
September 28, 2023 12:51PM PDTIdentified - One of Textline's carriers is having issues sending messages to Verizon and AT&T numbers. They are working on a fix.September 28, 2023 1:41PM...
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